%%EOF If you have any questions regarding any aspect of the process, call our Customer Care Team on +44 (0) 1475 788182 or from the US on 800 835 7677. Physicians must file on the form CMS-1500; hospitals must use the form UB-04. update, please feel free to contact the Cigna-HealthSpring Provider Service Center at 1-800-230-6138, or you may reach out to your local Network Operations Representative. If necessary information is missing, we may reach out to you, your doctor, and/or your employer at that time. Contact Numbers | Cigna. Follow the "Instructions For Filing a Claim" on page 2 to guide you through the steps required to help ensure your claim is processed correctly. Whether you wish to speak to our sales team or get general help if you are already a Cigna member, we’ll get you to the right information. We will help you to find the most appropriate hospital, clinic or doctor near you, and arrange, wherever possible, to pay them directly (less any deductibles and/or cost share options you may have chosen) - saving you the time and hassle of paying for it yourself and claiming back from us later. Cigna customers employed by companies with home offices in Asia should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information. Enrollment in Cigna-HealthSpring depends on contract renewal. This page tells you how our claims and treatment process works. Phone: +86 21 6086 3109 +86 21 6086 3109 Submit Correspondence Only: Claims Address; Acute care, long term support services, and behavioral health services. Help us to reimburse you quickly. However, sometimes they'll invoice you after treatment. Please note, the initial review of your claim could take up to 10 business days. Yes No IF YES, PROVIDE THE NAME OF THE HEALTH INSURANCE CARRIER, EFFECTIVE DATE OF COVERAGE AND POLICY NUMBER DentaQuest-Claims 12121 North Corporate Parkway Mequon, WI 53092 Emdeon/Availity Payer ID: CX014. Whatever your health insurance needs, our International Medical Plans can be tailored to meet them, while always offering a global support network of hospitals and medical professionals. Normally, we'll reimburse you within five days of receiving your claim. Cigna-HealthSpring - STAR+PLUS PO Box 981709 El Paso, TX 79998-1709. endstream endobj startxref You can also search for direct billing providers near you by using your secure online Customer Area. Legal Notice : All products are underwritten and issued by Freedom Life Insurance Company of America, National Foundation Life Insurance Company and Enterprise Life Insurance Company, wholly owned subsidiaries of USHEALTH Group, Inc. All products not available in all states. This is a percentage you must pay towards your cost of treatment. Our team is happy to answer any questions you may have, in your preferred language. Our Contact Centre is available 24/7, 365 days a year. The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna-HealthSpring is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. 0 If you have additional questions, please contact Customer Service using the toll-free number on your ID card. '�L�Y�i&��U���]�X All medical claims (except when Medicare is the primary payer) should be submitted to: NALC Health Benefit Plan Cigna Payor 62308 P.O. Send us your invoice and claim by fax or email scanned copies instead of posting them. For the best experience on Cigna.com, cookies should be enabled. Please clearly state your policy number on any documentation you submit to us. You should still contact us prior to receiving treatment. 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